January 2017 Issue of Pumper

Adding capable machines and learning on the job is the best way to successfully diversify a pumping operation, says Henry Damm of California’s Big Bore Drilling.

An old-line New Brunswick pumping company expands the service menu to maximize revenue through septic system installs, portable sanitation and general excavating.

Keep your management hand on the throttle in 2017 with these month-by-month small-business improvement tips.

Using passive and ambiguous language or cursing near the wrong people can turn off customers and coworkers, costing your company money.

Spreading the wealth to employees when times are good can be a valuable motivational tool — and it’s not just a big-company perk.

The wastewater industry will have to tweak septic system design and operation to deal with inevitable changes caused by climate change, experts say.

In drought-stricken regions, pumpers may find work repurposing old septic tanks for graywater recycling systems.

Vermont leaders currently license onsite system designers, but are now working with the wastewater industry to offer broader certification and continuing education.

M & M Transfer Inc., Pinedale, Wyoming