When you’ve got a good thing going, stick with it. That’s how John Ackworth approaches his business, and it’s the reason he...
Featured Content
What's new at Pumper this month? Take a peek at some of our featured articles.
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Building a Business: North Carolina Pumper Assembles His Own Trucks
Mike Stancil puts his experience building trucks to good use. To date, he's assembled 17 vehicles — including vacuum trucks — for his septic...
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How to Troubleshoot Effluent Screens
If a screen requires servicing more frequently than anticipated by design, either the effluent screen or the wastewater characteristics should be evaluated...
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Tailor Your Truck to Your Needs, Not the Other Way Around
Sometimes it’s the little things in life that make the biggest difference — like having extra toolboxes on your 2013 International vac...
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An In-House Treatment Plant is the Key to Clean Delaware's Operation
Clean Delaware Inc. has built a business over 30 years that includes septic tank, industrial and portable restroom pumping. One business decision...
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Use Teachable Moments to Develop Lasting Customer Relationships
Master plumber Ed Zeitler has learned an awful lot about running a plumbing and septic pumping company during his 37 years in...
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4 Design Recommendations for Effluent Screens
The effluent that leaves the septic tank comes from the clear zone to minimize solids loading on the downstream components of the...
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Nice Trucks Make a Quality First Impression
You know you have good taste when your truck wins Classy Truck of the Month, so what does that say when you’ve...
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Too Many Skid-Steer Attachments? There's No Such Thing.
Rick Miene gets teased about all the attachments he has for his skid-steers. But no one’s laughing when he’s got the right...
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How to Get Free Publicity In Your Local Newspaper
It’s one thing to find out your local paper is writing a story on your small family-owned septic pumping company. It’s quite...
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Classy Conversation With Brad LaVoy
Go big, or go home — that’s the philosophy Brad LaVoy relied on when speccing out his first brand-new pumper truck, a 2016...
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Improve Your Training Effectiveness
A pumping company is only as good as its team. When your customers think of your company, they’ll think of your employees....
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A Bigger Tank Means Better Productivity for This Business Owner
For the first five years after he purchased McNel Septic in Ravensdale, Washington, Shawn Carlton relied on a 1995 International truck with...
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Busting the Top 9 Truck Financing Myths
As a business owner, you’re in constant decision-making mode. With everyone relying on you to make the right choices, even small decisions...
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Providing Service for High-Profile Events — You Take the Good With the Bad
Have you ever wondered what it’s like to provide portable restroom service for a large, high-profile event like last week’s U.S. presidential...
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Miami to Washington: A Pumper's 3,200-Mile Journey
Ronnie Tamez, owner of First Call Septic Services, knows a thing or two about getting what he wants out of used trucks....
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Classy Conversation With Ryan McGuire
When the state your company is based in has the lowest population density in the lower 48, you’re going to look for specific...
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Do All Your Vacuum Trucks Carry Jetters?
Carter’s Septic Tank Service of Second North River, New Brunswick, had always offered its customers jetting services in addition to its vacuum...
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8 Tips for Vacuum Truck Shoppers
As demand for vacuum trucks increases and the lead time for taking delivery of new trucks rises to six months or more...


























