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Now that you’re familiar with the kinds of water jetters available and understand how they work, it’s time to home in on a critical...

You just bought a brand-new cable machine in order to expand into drain cleaning work. How do you make it last as long...

You’re probably familiar with water jetters, even if you don’t own or operate them. Jetters provide a powerful sewer and drain cleaning...

There’s no way to guarantee success — but there are plenty of little things you can do, habits you can form, to...

Maybe you have heard the term “community relations” and shrugged it off as a buzzword. Or maybe you see community relations management (CRM) as...

Pumper Phil LaRoche and his wife, Kathy, operate LaRoche’s Sewer, Drain & Septic Services, a full-service septic company in Faribault, Minnesota, a...

When I was a kid, the only person I could name who had a tattoo was Popeye the Sailor Man. Back then,...

You probably get this question a lot from homeowners as temperatures drop in the northern states: “Are there things I need to...

The cold, hard truth is: Winter is coming. In some areas, it may have already arrived. Are you ready? And are your...

One advantage to working on septic systems for over 40 years is that people I have worked with often share pictures or...

There are several possible scenarios for what “back at the office” means to the owner of a septic company. Maybe your entire business...

When your name is on the trucks and on the door, you don’t want anyone – especially an employee – tarnishing your...

Pumpers have a way of going above and beyond to make their service trucks look great or perform more efficiently. They also...

The majority of septic service trucks have a cab painted one color and the tank either painted a contrasting color or –...

What tools are in your pumper truck? As pumping professionals, you know unforeseen situations come up all the time and that there...

With their ability to dig more safely and efficiently, hydroexcavators are a popular tool of the trade. Of course, they can only...

All businesses need to take reasonable efforts to ensure the safety and physical well-being of their employees, but maintaining high standards of...

These pumpers call their trucks “rolling billboards’’ and you can see why! Take a look at how they use great tank and...

Classy Truck has been a popular feature in Pumper for years, but 2006 marked the start of an annual contest to choose...