Product News - October 2019

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PowerChats AI-powered chat service with real-time alerts

PowerChats is an artificial-intelligence-powered website chat service that specializes in helping home service companies generate and capture leads through a user-friendly interface and clear, efficient messaging. It offers outbound texting capability, expansion of CRM tracking integrations, dynamically changing click-to-call buttons to ensure compatibility with all call-tracking providers and new chat notifications via text message and email. 801-860-1871;

Cummins X12 engine for vacuum trucks

With up to 500 horsepower and 1,695 lb-ft torque, the Cummins X12 is ideal for septic and sewer vacuum trucks. It provides a high power-to-weight ratio and is also the lightest engine in its class, weighing 400 to 600 pounds less than other engines. The lightweight and durable X12 carries more liquid waste without sacrificing throttle response for frequent stop-and-go duty cycles. A new Cummins engine brake also strengthens stopping power over the ISX12, lengthening service brake life. It is fully PTO capable and, through Connected Diagnostics, X12-powered trucks can be wirelessly connected to Cummins product experts for immediate diagnosis of engine system faults.

TRUVAC by Vactor Paradigm

Designed for utility, municipal and contractor customers involved in the installation, maintenance and repair of underground water, sewer, gas, electric and telecommunications lines, the Paradigm subcompact vacuum excavator from TRUVAC by Vactor can dig holes with water or air; vacuum, contain and dispose of drill mud; power pneumatic, hydraulic or electrical tools; and provide transport and storage of replacement parts, equipment and tools. The truck’s Park-n-Dig design minimizes time between job site arrival and excavation, including the ability to dig up to 6 feet without additional pipe and hose. The air compressor powers utility tools such as jackhammers and tampers. The truck offers tool storage space, including a long-handle toolbox. The truck can tow up to 20,000 pounds. 800-627-3171;

RIDGID SeeSnake Compact C40 and M40 camera reelS

The SeeSnake Compact C40 and M40 camera reels from RIDGID are powered by TruSense technology. Both camera reels feature a 0.98-inch self-leveling camera head, 131 feet of push cable and are compatible with RIDGID CSx series Wi-Fi-enabled monitors. A quick-release docking system works with the new CS6x Versa digital reporting monitor, and a sturdy metal frame provides a solid base that makes it easy to push and retrieve the cable for fast, efficient use. The C40’s flexible push cable works for small/restricted branch lines with tight turns and shorter runs in main laterals, while the M40’s moderately stiff push cable suits longer runs in mainlines and branch lines. 800-769-7743;


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