Kevin Loukes, owner of Charlton Septic Service in Charlton, N.Y., is a study in resourcefulness during challenging economic times.
Since Kevin and his wife, Wendy, founded the company in 2004, they’ve increased business volume by capitalizing on larger regulatory and economic forces to generate new income streams. At the same time, they rely on new technology and Kevin’s extensive knowledge of trucks to improve productivity – and profit margins.
A good example is the company’s emphasis on septic-system maintenance, repair and rejuvenation. In New York, regulations require engineers to design all new or replacement systems, which can easily add more than $1,000
