For more than a year, NAWT has been writing a policies and procedures manual, describing our policies for operation and the procedures necessary to fulfill them. It’s important for every professional organization to have one. When issues arose previously, I’d consult the minutes from the Board of Directors meetings, then repeat the procedure to remain consistent. We’re too big to operate like that anymore.Our six-member Policies and Procedures Committee held long telephone conferences every two or three weeks. A part-time staff person researched what other organizations were doing, gathered information and gave us samples from which we determined what did














