How do you handle buried lids?Question:What is the general feeling about septic tank pumpers doing the digging for access to the customer’s lid/tank? I understand that in most cases there is already a riser, but there are obviously diehard homeowners out there who have not made the switch from an old buried lid. I would imagine that in most cases, it’s a simple matter of hand-digging a few feet that has been dug before. Do you bring the shovel, or is it better to tell the customer to dig it or have it dug beforehand? Answers: If your labor rate
