It’s a dilemma: You’re there to keep your customer’s property from becoming a real mess from a backed-up septic tank, but sometimes to get to the tank you have to drive over their lawn with a heavy rig and maybe dig up the ground to gain access to pump or repair. What’s a conscientious pumper to do? The days of getting away with the old “suck and scram” are over. Homeowners are spending more time and money landscaping and making their properties look beautiful. It’s no surprise they’re becoming less tolerant of a contractor who comes in and leaves a
