Diversifying Services to Keep Commercial Clients on Contract

By expanding service to include grease traps and oil bins, this Ohio septic company is retaining restaurants as clients

Chuck’s Septic Tank, Sewer & Drain Cleaning likes to hang on to its best clients, which is why the Grove City, Ohio, company expanded its FOG services to benefit local restaurants. Owner Chuck Lang, Jr. says he was losing business because he didn’t service grease traps or oil bins. “The oil bin business is from the fryers and all that, so I had to start that up so I could capture both sides of the business.” Also in the video, see company supervisor Rich Smith pump out a commercial holding tank.



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