When Scott Chase was approached by a master gardeners group to present a program on landscaping over septic system drainfields, his first...
Entries Tagged Education/Training
Editorial
Counteracting the Fake News of Septic System Maintenance
Do you ever wonder how the myth that septic tanks never need pumping gets propagated and remains alive no matter how hard...
Editorial
Common Sense Is a Rare and Valuable Commodity in Wastewater Regulations
Name and title or job description: Joe Karthein, owner
Business name and location: Sentinel Excavating, Balfour, British Columbia.
Services we offer: We are primarily focused on installation...
Editorial
Selling Service, Not Price Will Keep Your Company in the Black
Name and title or job description: Chris Hodge, sales manager, certified septic installer and pumper
Business name & location: B Clean, Laurel, Mississippi
Services we offer: Our...
Editorial
You Open the Tank and There’s No Sludge or Scum. What’s Next?
Recently a reader commented he was seeing numerous septic tanks lacking distinct layers of sludge and floating scum. The time frame coincided...
Editorial
4 Tricks to Make Customer Service Magic Happen
A sale, like a great magic trick, occurs inside the customer’s mind. And it is there where it is replayed, remembered and...
Editorial
8 Ways to Secure Top Talent Without Offering More Salary
Hiring in wastewater-related industries has been challenging for a long time. Even through the pandemic, many pumping companies were looking to add...
Editorial
New NOWRA Executive Director Pushes for a Higher Industry Profile
In January, the longest-serving executive director of the National Onsite Wastewater Recycling Association retired, and the next executive director started. Eric Casey’s...
Editorial
State Snapshot - March 2021
Name and title or job description: Kelly Tucker, service tech, master onsite wastewater pumper and installer, master plumber, journeyman licensed electrician, HVAC tech.
Business...
Editorial
O&M Is Critical With Pressure Distribution Systems
Recent questions about pressure distribution systems include: What are some of the operation and maintenance issues? And, what should we look for...
Editorial
Rules & Regs - January 2021
Five years after contaminated water in Flint became a national news story, Michigan’s governor announced a huge infrastructure bill to address water...
Editorial
Let’s Probe the Outer Limits of Biomat Benefits
Recently, a reader in Canada asked about the beneficial characteristics of the biomat. He had read some articles or fact sheets where...














