How difficult is it for you to obtain customers’ septic system records when you’re called out for a real estate inspection or...
Entries Tagged Column
Editorial
Transitioning From the Answer Man to the Septic Detective
Throughout my time as editor of Pumper since 2005, I have had the privilege of working with septic system experts from the...
Editorial
Gearing Up For the Long Haul
It’s sunny springtime and I recently completed a cross-country driving trip, logging about 5,000 miles on our interstate expressways and smaller state...
Editorial
The Future of Noncompete Clauses Is in Question
Noncompete clauses. Depending on your situation in the wastewater industry, you either love them or hate them. So you may have a...
Editorial
Bidets, Vacation Rentals Pumping and the Cost of Pumping
This month we explore three very different topics in the mish-mosh of news that I like to call the Editor’s Mailbag. I...
Editorial
Make the Most of Your WWETT Show Education Experience
The WWETT Show is Feb. 20-23 at the Indiana Convention Center in Indianapolis and I know many of you are planning to...
Editorial
Double Down on Customer Education for 2023
It’s time to recover from the New Year’s Eve party hangover, put away the party favors, and get back to the serious...
Editorial
Is Grease Trap Service Right For Your Pumping Company?
Septic pumping and grease trap service have some things in common: vacuum trucks, disposal issues, practical routing considerations and customer service are...
Editorial
What’s Your Cure for the Summertime Blues?
It’s time to reach into the email bag for some newsworthy items for your consideration:
Wearing shorts?
Recently I received a timely question from...
Editorial
Employees Not Measuring Up? Do’s and Don’ts of Improving Performance.
Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? Maybe you avoided it, hoping it would...
Editorial
In Praise of the Septic Service Provider
Retired U.S. Marine Barry Fetzer has been writing columns for hometown papers in North Carolina for many years. He likes to amplify...
Editorial
Meet Mississippi’s Shannon Atkisson, the Owner of Our Classy Truck of the Year
The way Shannon Atkisson sees it, there are limited ways to effectively market septic services anymore. Google advertising and social media need...
Editorial
My Top 10 Wish List for Pumpers in 2022
It’s time to put 2021 in the rearview mirror and start fresh for 2022. Here are 10 things I wish for you...
Editorial
6 Classy Truck Trends and How They Help Pumpers Make Money
The past year has been like no other in our memory. Working through the roller coaster of the COVID-19, pumpers have always...













