The Wastewater Equipment Fair (WEQ Fair) is planning an industry training event this October in Nashville and is seeking your input to...
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How to Raise Your Prices Without Losing Customers
No business owner wakes up excited to raise prices. For many, it feels uncomfortable, risky, and even a little personal. You worry...
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PHCC Announces Launch of Visionary Peer Groups for Business Owners
Plumbing-Heating-Cooling Contractors — National Association (PHCC) has unveiled its new Visionary Peer Groups, a collaborative, coach-facilitated community designed to help plumbing, heating and...
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SOPs for Onsite Companies: A Tool for Efficient Growth
In Wisconsin the DNR requires that septage operators have standard operating procedures for each and every task that we perform. From pumping...
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Why Sales Is Just Good Service in the Trades
Bring up “sales” in the trades and then prepare yourself for the barrage of “I’m not a salesman,” “I’m not going to...
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7 Common Causes of Workplace Incidents
This industry has many hazards and dangers that employees face on a regular basis. Unfortunately, workers can add to the danger through...
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Low-Cost Ways to Enhance Your Company's Sustainability Efforts
Sustainability used to sound like something only large companies could achieve. But, as 2026 approaches, a transformation is happening across the construction industry. Small and mid-size...
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Why Answering the Phone is the Most Valuable Tool in Septic Services
“Who wants to leave home after dinner when you’re just sitting there all comfy?” Rob Ratta asks. But he admits emergency calls...
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Pumper’s Top 10 Stories of 2025
As the year comes to a close, we take a look back at some of the top stories on www.pumper.com. If you missed...
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Rules and Regs: Colorado Industry Pros Discuss Regulatory Changes
Delta County Environmental Health in Colorado gathered with septic cleaners, installers and engineers to discuss upcoming state regulatory changes for the industry,...
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The 2025 Gift Guide for the Septic Professionals in Your Life
It’s that time of the year again, so we rounded up some gift ideas to get your favorite pumper or installer.
Essentials
If your...
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PHCC Educational Foundation Awards 66 Students $152,000 in Scholarships
The Plumbing-Heating-Cooling Contractors — National Association (PHCC) Educational Foundation recently announced the winners of its 2025 scholarship program.
With 66 students selected to...
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Cast Your Vote for Pumper's 2025 Classy Truck of the Year
There's still time to cast your vote in the 2025 Classy Truck of the Year contest. So compare the head-turning paint schemes, the...
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Product News: GapVax and AirVote
GapVax G7T non-CDL jetter truckGapVax has expanded its jetter product line with the launch of the G7T, a purpose-built non-CDL jetter truck....
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5 Tips for Monitoring and Responding to Business Reviews
You’ve secured the job. Equipment is on site. Your crew is ready. Yet, before any work is done, a prospective client or public official Googles your firm....
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Supporting Your Vacuum Pumps and Systems
Fruitland is equipped to supply a comprehensive array of components for your mobile vacuum system, from the top of the tank right...
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Education Sessions and Industry Event Roundup: December 2025
Attending education sessions and involvement in industry associations are two ways you can continue to expand your knowledge and improve your skills....
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Set Goals Like A Pro: How to Plan Your Next Career Move
Too many people drift into the new year hoping things will “just get better.”
However, hope isn’t a plan or a strategy, and...
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Tips for Proper Care of Excavator Buckets
Unexpected excavator bucket issues can significantly disrupt your workflow and hinder the success of a project.
Let’s dive into four excavator bucket issues...
























