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When call volume is low, it’s always the same: “Customers are tightening up.” “Competition’s cutting prices.” “We had to drop our rate...

There’s a common refrain employees hear these days: “AI isn’t coming for your job. It’s the person who understands AI who will...

Construction project managers attending the Plumbing-Heating-Cooling Contractors—National Association (PHCC) Educational Foundation’s Essentials of Project Management class recently learned that effective management often begins with...

When their son, Grant Palmer, joined T. Palmer Septic Service of New Fairfield, Connecticut in 2018, the emphasis of the company began...

A community outreach and informational meeting in Las Vegas, Nevada, will be rescheduled after an attempt to meet at a local YMCA...

For septic installation contractors, compact excavators are often the most important machine on the job site. Whether digging tank holes, trenching laterals...

For many portable restroom operators, the winter slowdown — or even a short shoulder season — provides an opportunity to refresh and...

Standard operating procedures, or SOPs, are the backbone of safe, consistent and efficient pumping operations. They define how work gets done, reduce...

Azuria Water Solutions — a leader in technology-enabled water solutions — recently announced the acquisition of Waterline Renewal Technologies. Headquartered in Ottawa,...

Attending education sessions and involvement in industry associations are two ways you can continue to expand your knowledge and improve your skills....

The Ralph Macchio Lifetime Achievement Award, the wastewater industry’s highest honor, was presented for a final time last week at the Water...

The Plumbing-Heating-Cooling Contractors—National Association (PHCC) Educational Foundation recently announced it has expanded its online training catalogue to enhance crucial communication and sales...

Many tradespeople would rather spend their day in the field than in the office. They’re doers, and they’re needed out on the...

I was shocked to learn of a state in the middle of our country that has only a seven-year average life on...

Superior 5E FLEX battery-powered smoke blowerSuperior Signal’s 5E FLEX battery-powered smoke blower is designed for smoke testing building plumbing and laterals to...

Florida state Sen. Carlos Guillermo Smith proposed legislation to set new standards for septic systems, multiple news outlets reported. Senate Bill 1386...

In today's competitive business landscape, achieving operational efficiency and maximizing profitability is crucial for long-term success. To optimize resource allocation, control costs, and...

Every tradesperson knows this kind of day. The schedule is already packed. The first job runs long. A part is missing. The customer...

Walk into any septic services or plumbing shop across the country and ask the boss what keeps them up at night. Chances are,...