2B Environmental delivers septic tank pumping and other services across the entire 4,000 square miles of Hawaii’s Big Island.
Based in Waimea, the company often faces long travel times to the disposal site and extended round trips to serve customers in the island’s more remote communities. That makes effective routing and scheduling critical.Paul Balberde, who owns the business with his brother Garrett, credits Housecall Pro software for helping vacuum truck drivers minimize wasted time and deliver prompt, high-quality service to customers.His daughter and office manager Annie Padilla introduced the software to the owners and instructed them in its use. “Garrett and
