In his more than 55 years running O’Fallon (Missouri) Sewer Service, Leonard Earnest has seen quite a few technological changes.
He says the most significant might be the diagnostic tools, especially pipe cameras and smoke testing equipment. O’Fallon Sewer Service uses cameras made by RIDGID.
“We do a lot of camera work, and that lets people know what’s going on,” Earnest says. “With the camera and locating, you know you’re at the right spot and you’re doing the right thing, and people appreciate that.”
Using the camera adds to the expense, but customers value the information it can provide.
Why Cameras and Smoke Testers Are Crucial Diagnostic Tools
Competitors' reluctance to invest in quality diagnostic equipment has turned into additional clients for O'Fallon (Missouri) Sewer Service
May 01, 2018 | by Steve Lund |

















