Big Tanks Open the Doors to Commercial Accounts

Big Tanks Open the Doors to Commercial Accounts

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Septic service professional Arthur Breault doesn’t hesitate for long when asked which piece of equipment is most valuable to his company, ADB Construction and Septic in Manchester, Connecticut.

“It has got to be our Peterbilt tanker,” he says. “That truck has changed our business more than anything else.”

For starters, the vacuum truck — built by Crown Tank on a 2013 Peterbilt 388 chassis — features a 4,600-gallon steel tank, which greatly improves productivity by minimizing time-consuming disposal runs. With the most cost-effective disposal facility located about a 25-mile drive from the company’s home base, a big tank is a must.

The truck also helps ADB win jobs it otherwise might not get, like commercial accounts with large septic tanks. For example, one customer is a local university with six 10,000-gallon septic tanks. ADB won a contract to pump the tanks because it could do the work faster and at a lower cost than companies with smaller trucks that would require more frequent disposal runs, says Justin Breault, Arthur’s son and the company’s service manager.

“We wouldn’t get jobs like that if we didn’t have a big truck,” he says. “Those kinds of customers know they’ll save money if a pumper can make fewer disposal trips. That truck has opened up doors to work we couldn’t get before.”

Moreover, the gleaming-white truck ­— tricked out with LED brake and running lights, and a chrome windshield visor up front — serves as an eye-catching marketing tool. Credit for the truck’s pristine appearance goes to driver Chris Barnard, who meticulously washes the truck two or three times a week.

“Chris literally could drive his truck with no socks because the floor is so clean inside,” Arthur says.

ADB Construction and Septic's driver keeps the company's 2013 Peterbilt in immaculate condition, inside and out. 


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