Speak Up! Learn How To Hold Your Ground in Arguments

Every now and then looking out for the best interests of your company — or the industry — means you need do something unpopular that perhaps doesn’t sit well with others.For Tom Fritts, vice president of Residential Sewage Treatment Company and president of NOWRA, this type of scenario recently played itself out during a disagreement.Shock valueDuring a presentation Fritts delivered in Kansas, a regulator in the audience explained that many of the residents in impoverished local counties cannot afford to handle wastewater issues correctly.For instance, argued the regulator, there might be an onsite system discharging directly into a local waterway that