How To Respond to Common Homeowner Questions

Whether you install, inspect or pump, you’ve likely run into the some of the same homeowner questions time and again. Your success as a septic professional depends on your ability to respond effectively to these customer concerns, so rather than run the risk of stumbling over your words, take a few minutes to prepare for these familiar – yet important – questions.Jim Anderson, emeritus professor at the University of Minnesota Water Resources Center and education coordinator for the National Association of Wastewater Technicians offers the following responses when fielding typical homeowner questions.Common questions and suggested answers1. Can I have a