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It happens to every business at one time or another. You’ve completed the service and sent bill after bill after bill. And...

Profitability in any business depends on keeping a handle on all your resources; knowing what needs to be done, how it’ll happen,...

This is a continuation from last month’s question from a new inspector getting started on the job.Previously I wrote about getting to...

Loyalty. It’s a great concept — clients who appreciate you for what you do, and who wouldn’t think of hiring anyone else...

Responsible Management EntitiesRobert Rubin, Ph.D., McKim & Creed Consulting, Cary, N.C.When the U.S. Environmental Protection Agency announced its voluntary management guidelines, Models...

Startup or small-scale portable sanitation businesses that can’t afford a nicely outfitted service truck have another option from FMI Trucks Sales &...

Richard Davis of Quick Response Septic Service, Grass Valley, Calif., sent in these photos of his 2000 GMC Topkick vacuum truck, which...

Farmers in northeast Lower Michigan watched Richard Gillespie of Alpena Septic Service grow corn and alfalfa on mediocre sandy loam soils after...

It’s a question professional pumpers ask themselves every year: Should I attend the Pumper & Cleaner Expo? The realities of everyday business...

This feature in Pumper® reports noteworthy conversations that take place in the Pumper Online Discussion Forum for industry professionals found at www.pumper.com....

The National Association of Wastewater Transporters Inc. is offering its U.S. Environmental Protection Agency-endorsed Inspector Training and Certification Course on Feb. 25-26...

It’s time for small business New Year’s resolutions. Here are 10 to help you manage your money better.Read (or reread) two books...

It took New Jersey artist/construction worker Rick Syers and Halloween to prompt the New York paparazzi, numerous celebrities and national media to...

Enviro Waste Oil RecoveryMahopac, N.Y. Owner Colin Deems is a stickler for details when he orders a new vacuum truck. And this...

It took Thomas Edison more than a thousand tries to get the light bulb right. Yet how many of us give up...

Your list of New Year’s resolutions might include losing a few pounds, taking a dream vacation or reading a book a week....

Jan. 7-8Wisconsin Precast Concrete Association Winter Convention, Holiday Inn & Suites, Madison. Call 608/256-7701.Jan 8-10Michigan Septic Tank Association Onsite Wastewater Conference. Call...

Chlorine or Ultraviolet Disinfection?A case study in Small Flows compares a commercial chlorine tablet feeder with an ultraviolet disinfection unit for onsite...

United Site Services Acquires Cascade PhillipsUnited Site Services of Boston has acquired Cascade Phillips Co. and its seven service companies in Oregon...