March 2019 Issue of Pumper

From pumping to drain cleaning; portable sanitation to installing; and system inspections to farming, Iowa’s Paul Cooley never knows where the daily job board is going to send him.

Oklahoma’s Willco Septic doesn’t like to turn down work and is always willing to take on new wastewater services to keep customers happy.

Build a customer retention program to fight back against large would-be operators who want to set up shop in your territory and take over.

Even the smallest pumping companies can start a wellness program to cut insurance and absenteeism costs as well as help employees on the road to health and happiness.

Local government and a nonprofit organization subsidize septic maintenance to keep the West wild and the rivers clean.

Your commercial customers may wonder why their septic system requirements are so much more onerous than home treatment. That’s when you explain the facts about high-strength waste.

New Hampshire wastewater pros work with state officials to improve industry regulations and look for opportunities to educate an uninformed general public.

Wyoming nonprofit Teton Raptor Center sells the Poo-Poo screen for use on thousands of holding tank vent stacks, protecting cavity-nesting birds from drowning in waste.