Inside the April 2018 Issue of Pumper

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Nancy Gump and Her Team at Andy Gump Temporary Site Services Build on a Family Legacy Nancy Gump and Her Team at Andy Gump Temporary Site Services Build on a Family Legacy

The daughter of the late Barry Gump is intent on carrying on a family tradition — more than 60 years of customer service and innovation

Three Ways to Satisfy a Disgruntled Caller and Get Off the Phone Three Ways to Satisfy a Disgruntled Caller and Get Off the Phone

You want to answer all of their questions about pumping or portable sanitation, but you want to dispense the information and get on with the day.

You Can’t Beat a Reputation for Cleanliness in the Portable Sanitation Industry You Can’t Beat a Reputation for Cleanliness in the Portable Sanitation Industry

Spotless restrooms are the key to success for Cristine Glass and Ohio’s ASAP Sanitary Services.

This Pennsylvania Pumper Shows His Passion for Classic Country Music This Pennsylvania Pumper Shows His Passion for Classic Country Music

Rodney Loeb opens the doors of his septic service shop to a popular gathering of pedal steel guitar players.

Product Focus - April 2018 Portable restroom company uses new cleaner to remove graffiti Portable restroom company uses new cleaner to remove graffiti Industry News - April 2018 Product News - April 2018 Treatment system a fit for sensitive areas Treatment system a fit for sensitive areas Classy Truck - April 2018 Classy Truck - April 2018 Classy Truck - April 2018 Classy Truck - April 2018 We Must Reverse the Aging of the Wastewater Industry We Must Reverse the Aging of the Wastewater Industry

As many pumpers and installers are hitting retirement age, the need to bring younger people into our service companies is reaching a critical stage.

It’s Bad Advice: You Want Another Bedroom? Just Add a Closet! It’s Bad Advice: You Want Another Bedroom? Just Add a Closet!

There are consequences when your clients exaggerate the number of bedrooms when selling a house.

Drone Photography Will Take Your Business to New Heights Drone Photography Will Take Your Business to New Heights

Aerial photos and videos will demonstrate the extent of work you do for customers and help educate the public about septic system operation and maintenance.

The Customer Won’t Pay. What’s Your Next Move?

Extending credit requires a policy and strategy for collecting your money when clients don’t pay up.

Arizona Expands Reuse Options for Graywater 2018 VIP Trailer Directory