February 2017 Issue of Pumper

Dean Enterprises set out to build a flagship for the family pumping company. What they got was the 2016 Classy Truck of the Year.

Industry newcomer Shawn Carlton mixed personal service, great equipment and an emerging inspection specialty to fuel growth in his pumping business.

Former military personnel strive for leadership, make great team members, and bring many skills that could help build a wastewater business.

Ask your team of financial experts for money-saving advice and review your expenses and technology practices to build the business.

Small businesses should explore whether they are covered for lost equipment, business interruption and liability in the event of a terrorist incident.

When they follow these operation and maintenance rules, homeowners will be happier and you’ll have fewer emergency calls.

Sending your crews home unharmed at the end of the day requires special training — and you can get it for free courtesy of the Washington On-Site Sewage Association.