Inside the April 2012 Issue of Pumper

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Risk & Reward Risk & Reward
Canada’s Georgian Bay Sanitation steps out to provide new services and invests in new technology to keep the business fresh and profitable after nearly 50 years
Pathway to Profits
Pumper & Cleaner Environmental Expo exhibitors use the big stage in Indianapolis to unveil the latest industry products and innovations
Life in the Septic Tank
You’ll be better equipped to help your customers if you understand how the onsite system works and what can throw it out of kilter
April Association News
Association News; Calendar; Training & Education
Let Happy Customers Sell Your Service Is Office Feng Shui Worth a Try?
Consider the role wall color and subtle interior decorating changes might play in giving your business a boost
Classy Truck of April Classy Truck of April
We feature Buddy’s Henrico Septic Tank Service.
April Industry News
Hino receives customer satisfaction recognition; Kenworth names 2012 Dealer Council; J & J Truck hires regional sales manager; Wisconsin Review approves peat fiber biofilter; SJE-Rhombus redesigns website; Lenzyme offers private labeled brochure; Amthor builds plant addition; Sioux Corp. redesigns website
April Letters
LaVerne Charlet Reflects on Long Career, Growing Industry
Pumpers Spread Cheer Pumpers Spread Cheer
Connecticut-based Stepule’s Sanitation lit up one of its service trucks to celebrate the holidays
Utilizing Small Claims Court
When it comes to minor business disputes, don’t forget this valuable and economic tool to right wrongs and collect on payments due
Honors in Indy Honors in Indy
The liquid waste industry honored difference-makers and announced a scholarship winner at the Pumper & Cleaner Environmental Expo International
Showing Their Skills
The NAWT Shoot-Out at the Pumper & Cleaner Expo put technicians to the test
On The Level
The answers vary when a poster looks for the best way to measure how much waste is in the vacuum tank
At Your Service
Restroom trailers, service vehicles and accessories take portable sanitation to the next level
The Goal Tender The Goal Tender
The owner of Michigan’s C & W Portables & Septic worked out an aggressive business plan, then used hard work and creative marketing to hit all the targets
A Restroom Resurgence
Signs point to a strengthening portable sanitation industry, both through a rebounding economy and an awareness of the need for professional standards
Florida Considers Easing Statewide Septic Inspection Mandates