January 2012 Issue of Pumper

Unbridled growth prompts Georgia pumper Kenney Lee to retool his family business to concentrate on top-notch customer care

Association News; Training & Education; Calendar

Turning around chronic employee time-wasting behaviors can quickly improve the efficiency of your business

We feature Goulet Septic Pumping & Design

Anua’s PuraM Receives Title 22 Certification; Roth Hires Regional Sales Manager; PPG Forms Distribution Partnership with Jet Inc.; Advanced Waste Receives Permit Modification; Vacon to Deliver Drives for Winches in Norway; Groeneveld Expands U.S. Dealer Network; Signature Systems Names VP of Heavy Matting; JAG Restroom Voted Nation’s 4th Best; PolyJohn Celebrates 20 Years of Service in Texas; Northern Disposal Owners Win Entrepreneur Award; Infiltrator Acquires Advanced Drainage Systems

His business still recovering from Hurricane Ike, Texas pumper Alan Parker gets a helping hand when his rig is restored by a reality TV series

Personal and business credit scores and reports are separate, but lenders look at both in deciding on your business credit worthiness

This writer is fed up with competitors who lower their prices down, down and down again to take away his business

Great customer care and disciplined, on-time service were part of the valuable business advice the next generation ofpumpers learned from Bob Turner