Inside the January 2012 Issue of Pumper

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Rightsizing Rightsizing
Unbridled growth prompts Georgia pumper Kenney Lee to retool his family business to concentrate on top-notch customer care
January Association News
Association News; Training & Education; Calendar
We Celebrate Family Traditions Changing Bad Habits
Turning around chronic employee time-wasting behaviors can quickly improve the efficiency of your business
Classy Truck of January Classy Truck of January
We feature Goulet Septic Pumping & Design
Learning from the Champions January Industry News
Anua’s PuraM Receives Title 22 Certification; Roth Hires Regional Sales Manager; PPG Forms Distribution Partnership with Jet Inc.; Advanced Waste Receives Permit Modification; Vacon to Deliver Drives for Winches in Norway; Groeneveld Expands U.S. Dealer Network; Signature Systems Names VP of Heavy Matting; JAG Restroom Voted Nation’s 4th Best; PolyJohn Celebrates 20 Years of Service in Texas; Northern Disposal Owners Win Entrepreneur Award; Infiltrator Acquires Advanced Drainage Systems
Older Concrete Septic Tanks Often Don’t Show Deterioration It’s Not ‘Old Blue’ Anymore It’s Not ‘Old Blue’ Anymore
His business still recovering from Hurricane Ike, Texas pumper Alan Parker gets a helping hand when his rig is restored by a reality TV series
Your Two Credit Identities
Personal and business credit scores and reports are separate, but lenders look at both in deciding on your business credit worthiness
NAWT Reaches Thousands With Education Programs, Introduces Treatment Plant Spreadsheet Beating the Price Cutters
This writer is fed up with competitors who lower their prices down, down and down again to take away his business
Lessons From Dad Lessons From Dad
Great customer care and disciplined, on-time service were part of the valuable business advice the next generation ofpumpers learned from Bob Turner
Michigan Supreme Court Will Hear Appeal of Public Sewer Requirement