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January 2012 Issue of Pumper

Metroseptic Pumpermag Cchappelle 003

Rightsizing

Unbridled growth prompts Georgia pumper Kenney Lee to retool his family business to concentrate on top-notch customer care
January Association News

January Association News

Association News; Training & Education; Calendar
We Celebrate Family Traditions

We Celebrate Family Traditions

Changing Bad Habits

Changing Bad Habits

Turning around chronic employee time-wasting behaviors can quickly improve the efficiency of your business
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Classy Truck of January

We feature Goulet Septic Pumping & Design
Learning from the Champions

Learning from the Champions

January Industry News

January Industry News

Anua’s PuraM Receives Title 22 Certification; Roth Hires Regional Sales Manager; PPG Forms Distribution Partnership with Jet Inc.; Advanced Waste Receives Permit Modification; Vacon to Deliver Drives for Winches in Norway; Groeneveld Expands U.S. Dealer Network; Signature Systems Names VP of Heavy Matting; JAG Restroom Voted Nation’s 4th Best; PolyJohn Celebrates 20 Years of Service in Texas; Northern Disposal Owners Win Entrepreneur Award; Infiltrator Acquires Advanced Drainage Systems
Older Concrete Septic Tanks Often Don’t Show Deterioration

Older Concrete Septic Tanks Often Don’t Show Deterioration

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It’s Not ‘Old Blue’ Anymore

His business still recovering from Hurricane Ike, Texas pumper Alan Parker gets a helping hand when his rig is restored by a reality TV series
Your Two Credit Identities

Your Two Credit Identities

Personal and business credit scores and reports are separate, but lenders look at both in deciding on your business credit worthiness
NAWT Reaches Thousands With Education Programs, Introduces Treatment Plant Spreadsheet

NAWT Reaches Thousands With Education Programs, Introduces Treatment Plant Spreadsheet

Beating the Price Cutters

Beating the Price Cutters

This writer is fed up with competitors who lower their prices down, down and down again to take away his business
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Lessons From Dad

Great customer care and disciplined, on-time service were part of the valuable business advice the next generation ofpumpers learned from Bob Turner
Michigan Supreme Court Will Hear Appeal  of Public Sewer Requirement

Michigan Supreme Court Will Hear Appeal of Public Sewer Requirement