Trials look like fun on TV and in movies. Don’t believe it. It’s one thing to be an unaffected spectator and quite...
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Editorial
Make Customer Education a Party
Fire up the grill, cook up some burgers, and then let’s look inside a septic system. That is not an unusual sight...
Editorial
A Sunny Outlook
When Jon and Gale Houseknecht established Sunset Septic & Excavating Inc. back in 1995 after buying a long-dormant septic-pumping business, they found...
Editorial
An Old-Time Twist on Bowling
Fountain Square Theatre, a two-minute cab ride and only a mile-and-a-half from downtown Indianapolis at the intersection of Virginia Avenue at Shelby...
Editorial
Rockin’ Rodney Atkins
Rodney Atkins rose from a hardscrabble beginning as a sickly orphan to the heights of country music stardom, producing back-to-back Billboard top...
Editorial
Beating the Price Cutters, Part 2
This feature in Pumper reports noteworthy conversations that take place in Pumper Discussion, an email-based forum for industry professionals sponsored by COLE...
Editorial
Some Good Letters to Remember
As a small business owner, you can find yourself wrapped up in day-to-day operational details – and overcoming day-to-day challenges. But what...
Editorial
Priceless Advice
For Kenney Lee, there’s no better way to get a business boost than to network with fellow attendees at the Pumper &...
Editorial
Year-end Spending
The fourth quarter is a great time to consider upgrading your office equipment – both as a magnanimous gesture to your hardworking...
Editorial
Finding More Customers
This question was first posted in 2008, but continues to generate response. So this is Part 2 of the discussion thread:
Question:
Does anyone...
Editorial
Technology Brings Failed Systems and Leach Fields Back to Life
Biofilter Replacement For Seasonal Homes
Problem: Two summer homes on a 100,000-square-foot island in Lake George, N.Y., had defective onsite systems. A barge...
Editorial
A Day to Learn
Education Day at the 2012 Pumper & Cleaner Expo moves to Monday, Feb. 27, with a full lineup of seminars given by...
Editorial
Charge a Premium for Heavy Duty?
Question:
Who charges extra for those tanks that are solid from top to bottom? How much do you charge?
Answers:
We usually charge by the...
Editorial
Make Lemonade
The black cloud over J. Douglas Adcox, a homebuilder in Phoenix, Ariz., had a silver lining – the National Association of Wastewater...
Editorial
A Time of Sale Inspection Formula
QUESTION: I read a recent article about hydraulic load testing that calls attention to some disagreement about the way to do the...
Editorial
Juggling the Job and Elder Care
Caring for an elderly loved one is stressful enough, but trying to manage a full- or even part-time job simultaneously can be...
Editorial
Destination Indy
It will never be more convenient to attend the Pumper & Cleaner Environmental Expo International than in 2012, when the biggest tradeshow...



