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Editorial
Sweat the Details
"What should I find in a good design report?" The question is most often associated with a service provider performing...
Online Exclusives
Pumper saves life
When Misty Price, owner of Price’s Septic Tank Service in Danielsville, Ga., got a call requesting a septic truck, she had no...
Editorial
Green and Growing
Pat Murray knew that if he ever started a business, he would include "shamrock'' in the name. He jokes that everyone wants...
Editorial
Industry News - August 2012
Legacy Equipment acquires AG TruckLegacy Equipment Co. acquired AG Truck Equipment Co., supplier of truck-mounted equipment and specialized vocational trucks, and The...
Editorial
Life-Changing Experience
Living in a small town like Blackstone, Mass., population 12,000, sometimes calls for wearing many hats. And Chris Lanoue can always be...
Editorial
Get Off the Phone
Talking on most cellphones is being banned for drivers of all commercial vehicles in the United States – all 4 million of...
Editorial
Be Prepared
Our small septic pumping company recently had one of those “teachable moments” occur while out in the field. I hope our unfortunate...
Editorial
Avoid the Courtroom
Trials look like fun on TV and in movies. Don’t believe it. It’s one thing to be an unaffected spectator and quite...
Editorial
Make Customer Education a Party
Fire up the grill, cook up some burgers, and then let’s look inside a septic system. That is not an unusual sight...
Editorial
A Sunny Outlook
When Jon and Gale Houseknecht established Sunset Septic & Excavating Inc. back in 1995 after buying a long-dormant septic-pumping business, they found...
Editorial
An Old-Time Twist on Bowling
Fountain Square Theatre, a two-minute cab ride and only a mile-and-a-half from downtown Indianapolis at the intersection of Virginia Avenue at Shelby...
Editorial
Rockin’ Rodney Atkins
Rodney Atkins rose from a hardscrabble beginning as a sickly orphan to the heights of country music stardom, producing back-to-back Billboard top...
Editorial
Beating the Price Cutters, Part 2
This feature in Pumper reports noteworthy conversations that take place in Pumper Discussion, an email-based forum for industry professionals sponsored by COLE...
Editorial
Some Good Letters to Remember
As a small business owner, you can find yourself wrapped up in day-to-day operational details – and overcoming day-to-day challenges. But what...
Editorial
Priceless Advice
For Kenney Lee, there’s no better way to get a business boost than to network with fellow attendees at the Pumper &...
Editorial
Year-end Spending
The fourth quarter is a great time to consider upgrading your office equipment – both as a magnanimous gesture to your hardworking...





