By several measures, the deck was a bit stacked against Chancy Thomas when she took ownership of Quality Pumping, the company her parents,...
Education/Training
Displaying results 137-153 of 736
Editorial
He’s a Designer, Installer, Pumper … and Dancer?
Name and title or job description: Dwayne Crocker, owner/operator
Business name and location: Crocker Septic Tank Service, Kathleen, Georgia
Services we offer: We pump, install and repair...
Editorial
When Baffles Are Involved, Measure Twice and Install Once!
In the June column I addressed a question I received about low-profile septic tanks. While going through some calculations related to that...
Editorial
We’re Behind the Times in Oklahoma … And We Need to Catch Up
Name and title or job description: Jason Birdsong, owner along with wife, Erin
Business name and location: JT Septic Co., Claremore, Oklahoma
Services we offer: Installations, repairs,...
Editorial
Want to Use a Shallow Tank? Use Your Math Skills.
A service provider I have worked with for a number of years asked whether lower-profile (shallower) septic tanks provided adequate sludge and...
Online Exclusives
How Training Your Customers Can Boost Loyalty
When you run a business, you probably devote some time to training and educating your employees. What’s often overlooked is the need...
Online Exclusives
Help Employees Hit the Ground Running
Studies show that on average, about one-third of new employees quit their jobs within the first six months after getting hired. That’s...
Editorial
Climate Change Will Impact Our Industry From Coast to Coast
Last summer, some regions of the United States saw excessive rainfall and others excessive drought. Both conditions are attributed in part to...
Editorial
Pump the Tank at the End of the Inspection
In a recent column I referred to the need to pump septic tanks as a part of a thorough inspection to determine...
Editorial
Pumper News - March 2022
The RELLIS Campus at Texas A&M University was forged through partnerships with the school and private companies in 2016. The campus derives...
Online Exclusives
Upcoming Education Sessions: February 2022
NOWRA is pleased to once again be participating at the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show. This year's show...
Online Exclusives
5 Keys to Becoming a Pumping Industry Disrupter
Everyone has the potential to be an industry leader. These leaders are the ones who transform the world — who disrupt their...
Editorial
Worry About Water Infiltration So You Don’t Worry About Root Intrusion
A published column invariably leads to either additional questions related to the topic or comments that are especially pertinent to the discussion....
Online Exclusives
Tips for Keeping Employees Happy
Entry 286326Many companies invest heavily to improve the customer experience but sideline employees who are responsible for delivering that experience. What some...
Editorial
How Installers Can Attack the Growing Problem of Algal Blooms
Over the past year, I have had a couple of readers/homeowners in lakeshore areas ask why septic system setbacks and requirements are...
Online Exclusives
Contractors Convene at Service World Expo to Network and Learn
Service World Expo, the largest home services contracting expo, drew nearly 1,400 attendees to Louisville, Kentucky, last month for four days of...
Online Exclusives
Massachusetts Test Center Looks for Practical Wastewater Reuse Solutions
In the summer of 2019, the Massachusetts Alternative Septic System Test Center on Cape Cod started a campaign called Waste No Water....





