December is when many people evaluate the year’s accomplishments. It’s no different for an organization like the National Association of Wastewater Transporters.Our milestone for 2010 was writing an approved 135-page manual describing NAWT policies and procedures for all operations. We’ve done most procedures for a long time, but some situations have to play out before we know how to modify them. Therefore, the Board of Directors made it easy to change the language and clarify certain areas. While the manual is still a work in progress, it’s great to have everything in writing.The manual also gave us a clearly defined
