The past few months of upheaval have proven many things about the resilience of people across the globe. The COVID-19 pandemic has...
Entries Tagged Employee Performance
Online Exclusives
How to Navigate Challenging Business Relationships
One of your employees is acting weird. Typically personable and engaged, this guy suddenly seems distant and distracted.
As the odd behavior adds...
Online Exclusives
Happy Employees Work Harder and Stay Longer, Says Manitoba Pumper
Steve Moon, owner of King’s Services in Headingley, Manitoba, Canada, knows working in the portable restroom and septic service industries isn’t the...
Editorial
Your Employee Just Asked for a Raise. What’s Next?
Years ago, I got fired over problems that arose regarding an employee’s raise. So I may care a little more about what...
Editorial
Why Your Employees Aren’t Performing and What You Can Do About It
I can’t believe we spent a huge amount on customer-service training, and our staff still doesn’t consistently give great service. What a waste!
We...
Online Exclusives
One-on-One Meetings With Employees Matter More Than You Know
“There are only two of us in my department. Why should I bother with a formal meeting? We sit right across from...
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How to Develop Effective Managers In-House
It’s said that when employees quit jobs, they more often leave because of bad managers rather than the company itself. And if...
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How to Create a Culture of Accountability for Your Pumping Crew
Entry 288015When you hire new team members, you have a certain set of expectations for them. Ultimately, you want them to be...
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The 9 Signs of a Great Company Leader
Many people are good bosses. Some people are great bosses. A handful go even further: They’re phenomenal, not only because of what...
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Millennial Employees Drive Changes in the Performance Review Process
Both employers and employees frequently say the annual performance review process is one of the most awful, detestable parts of work. You...
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Think Strategically About How You Recognize Employees
If your septic pumping company doesn’t already have an employee-recognition program, it’s a good idea to start one. And if it already...
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What Neuroscience Reveals About Improving Employee Engagement
Maybe you’ve tried everything to motivate and engage your employees, but they always seem to let you down. Maybe you’ve thrown money...
Online Exclusives
Building a Culture of Health at Your Company
Not so long ago, workplace-based wellness programs were the hot new thing in holding down health care costs for employers. And while...
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How to Strengthen the Weakest Link on Your Team
Anyone who’s in the workplace long enough eventually runs into a slacker. You know the type — that one colleague who is...















