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Keep your management hand on the throttle in 2017 with these month-by-month small-business improvement tips.

Using passive and ambiguous language or cursing near the wrong people can turn off customers and coworkers, costing your company money.

The Washington departments of Ecology and Health have expanded a septic system replacement program in the western part of the state to cover more…

Spreading the wealth to employees when times are good can be a valuable motivational tool — and it’s not just a big-company perk.

The wastewater industry will have to tweak septic system design and operation to deal with inevitable changes caused by climate change, experts say.

In the wastewater industry, diversifying services can mean the difference between profitability and spinning your wheels. That’s why Water Cannon,…

In drought-stricken regions, pumpers may find work repurposing old septic tanks for graywater recycling systems.

Vermont leaders currently license onsite system designers, but are now working with the wastewater industry to offer broader certification and continuing education.

M & M Transfer Inc., Pinedale, Wyoming

Every pumper has late-night emergency calls. A customer’s septic system backed up and they need the tank pumped immediately. It’s important that…

Pik Rite provides complete makeovers to used trucks. This 2004 Sterling cab was repainted to a clean white and the 4,000-gallon Pik Rite tank was…

It’s a happy ending for a nurse, a chicken farmer and a dairyman who joined forces to buy and operate a successful Minnesota septic service business.

Plumbing and pumping go hand in hand for Mr. Rooter of Anderson, South Carolina.

This year’s batch of top septic service trucks carry bigger loads and have already clocked many years of reliable service for their owners.

Which ones have you made? Solve them and watch your small business grow.

The Municipal Enforcement Sewer Use Group, composed of 29 communities in Ontario, estimates that flushable wipes cost Canadian utilities $250…

Follow these end-of-year tips to keep your pumping business in great fiscal shape and in compliance with Uncle Sam’s many reporting rules.

Sara Coleman grew up making service calls with her dad. Now her kids are being immersed in the family business and three generations are having a blast at Hilton Plumbing.

Help us pick to top vacuum truck of the year in our expanded Our Classy Truck competition for 2016.

Camera system allows company to expand services and operate more efficientlyProblem: C.A. Taciak & Sons in Towson, Maryland, wants to…