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Fluctuating fuel costs and tightening onsite system restrictions are among the challenges pumpers see the industry facing in 2009

When her father was taken away at a young age, Mandie Hagan stepped up to help her mom run the family pumping business

A clever ad campaign, a nifty logo and tracking effective marketing drive a diverse and profitable business for Sweet Pea Sewer & Septic

The New Hampshire Estuaries Project is having a ball promoting the Golden Plunger Award, the highest honor for films about onsite system maintenance

The troubled Grand Traverse County septage plant will lose about $3.4 million by 2014, according to an independent accounting and engineering study released last November.

Because it’s unlikely that even side-by-side drainfield trenches will perform the same, the Answer Man promotes the use of a sequential distribution design

The Denali and Century Series restroom trailers, made by Forest River Inc. for Alpha Mobile Solutions, offer one-man setup and interiors aimed at handling large crowds at special events or disaster-response sites.

Vanair Moves to New Facility; Screentech Re-Designs Web Site; United Site Services Acquires Nickel Ridge Portables

This month we feature A-1 Septic Tank Cleaning

In his spare time, pumper Robb Barnes produces healthy eggs and beef in western Oregon

In the November 2008 issue of Pumper, we included the first Big 10 Pumper Survey and asked readers to go online and answer a short list of questions about their businesses.

Extra customer service touches are usually appreciated, but you need to know how to execute them with care

A troubled period in the stock market is no time for rash decisions. The basic rules of sound, long-term investing apply now more than ever.

In-house Training Opportunities Improve Customer Service

Start your year with a marketing push that will help add loyal customers, even in a challenging economy

How often do you attend the Pumper & Cleaner Expo, and what keeps you coming back?

From the first time he jumped in his dad’s vacuum truck at age 12, Bob Storms has been living his dream job

Melding old-fashioned customer service and careful diversification, Bailey’s Septic Services celebrates four generations serving customers in Pennsylvania Dutch country

The Alberta Onsite Wastewater Management Association board of directors is examining the feasibility of forming the Western Canada Onsite Wastewater Management Association.

Reports from readers seem to indicate a rise in septic tanks devoid of proper bacterial action