In a back room of our office, we have a wall of filing cabinets with thousands of files of onsite systems dating back into the 1970s. We have them filed by county, then alphabetically by road — once a system is installed the homeowner might change several times but for the most part, roads stay the same.
We get calls all the time asking where a system is, or a pump needs replacement and in most cases we can find the file and answer a question very quickly. People are adding pools or outbuildings and need info on the existing system.
