Public recognition for a job well done is a rare and elusive thing in the pumping industry. Sure, you might get a...
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Editorial
Try the ‘Undercover Interview’ Strategy With Prospective Employees
Interviews can provide great insight. But do you know what a potential new hire is really thinking? Sometimes you don’t. That’s why...
Editorial
Michigan Proposal Would Create Statewide Septic Regulations
A series of bills to set a statewide regulation for the estimated 1.3 million septic systems in Michigan has been introduced in the...
Editorial
Secure the Cash for When You Need It
You have good cash flow, minimal debt and no upcoming major purchases in the works.But we both know just how unpredictable the...
Editorial
Illegal Dumpers Give Everyone a Bad Reputation
Guilt by association is more than just a tired cliché. Just ask Jeff Wilson, the former owner of TPI Portable Toilets and...
Editorial
Grease Trap Service and Disposal
Grease digester helps keep restaurant drainline clearProblem: The owner of a Menasha, Wisconsin, restaurant saw his system backing up into the three-compartment...
Editorial
Is the Time Coming to Process Your Own Septage?
Pumpers and haulers who land-apply septage have long been aware of the need to stabilize loads with lime. Alkaline stabilization is the...
Editorial
The Polylok PL-250 Effluent Filter is Designed For Large Flows
Many home construction projects are being supersized, but septic system components aren’t necessarily designed to handle the increased wastewater flow typical in...
Editorial
Onsite Oversight is OK in Oklahoma
Conventional systems are preferred when planning onsite wastewater treatment in Oklahoma. The design and inspection of septic systems falls under the auspices...
Editorial
Classy Truck of the Month - November 2016
Owner Cody Mitchell added a 2006 Freightliner M2 built out in-house with a Pik Rite 3,500-gallon steel tank and National Vacuum Equipment...
Online Exclusives
Improve the Customer Experience and See More Repeat Business
When seeking to draw repeat business, the most important factor isn’t necessarily the quality of the service you provide nor even the...
Editorial
Inspector Training Coming to the 2017 WWETT Show
The National Association of Wastewater Technicians is working to bring the long-established and sought-after NAWT Inspector Training Course to the 2017 Water...
Online Exclusives
Find Out What Your Customers Really Think of Your Service
“Are you satisfied with the service you received?” That is a tough question to ask. You’re opening yourself up to a variety...
Videos
Successful Land Application Means Educating the Neighbors
Mike Mutchler, co-owner of A-1 Septic Tank Cleaning in Wooster, Ohio, knows the value of educating his customers. When a pumping company...
Online Exclusives
Don’t Take Returning Customers for Granted
Anyone who has ever worked in sales knows how hard it is to get a customer. After you convert a new customer,...





















