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Massachusetts pumper Jeff Wall used thorough tank-cleaning practices and recovered a couple’s prized engagement ring.

It’s probably long past the time to review your online presence and see how you stack up against the competition.

One day wastewater will be treated at home and blended with well water to create a sustainable household supply of a limited resource.

I have to qualify my earlier advice about septic system inspections; a pumpout is necessary, but should be the last item on your to-do list.

Hiring and training good workers, finding suitable disposal options will continue to dog pumpers and installers into the future.

Tennessee pumper Ernie Anderson says good communication with customers is a key to building a successful septic business of any size.

Attracting and keeping quality members on your team has never been more challenging. Follow these tips to improve job satisfaction.

More objective employee reviews can reduce turnover, boost engagement and motivation

Five winners will be selected after the April 29 submission deadline

Also in this month’s update, Auburn, Maine revisits onsite design rules to propose allowing more innovative technologies

New products revealed as contractors search for new tools and equipment to help their companies grow

Podcast, The Fix, will feature professionals and advocates discussing careers in the trades, including how to grow the talent pipeline and advance the industry

Proper bedding and cover materials help to ensure a long-term, sustainable septic system

Managers should strive to create environments that engage employees and bring out their best

Make sure you’re not hindering your business by committing these errors that can render your marketing efforts less effective than they should be

Culture issues can be detrimental to a business, from higher employee turnover to a decline in customer service standards