Inside the November 2017 Issue of Pumper
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Alabama’s Davis Concrete Products Broadens Services, Gains Military Contract
Cover Story
Industry newcomers educate consumers, focus on quality service and add hazardous materials specialty to build pumping profits.
You Want Loyal Customers? Try Going Old School.
Reading Between the Lines
Handwritten notes, old-fashioned courtesy and a clean appearance will go a long way to the constant callbacks that will drive your revenues higher.
7 Information Management Questions Your Business Must Answer
Building the Business
In the digital age, it’s critical your wastewater business has easy access to important records. But which records should you keep, and for how long?
Looking for a Revenue Boost? Ask Your Customers What They Need
Profile
Not content to focus strictly on septic pumping in a crowded marketplace, Ohio’s Chuck Lang Jr. is constantly on the lookout to add services, from grease traps and oil collection to vinyl truck wraps.
Hawaii Continues Effort to Eliminate Cesspools
Rules and Regs
Cash It In — Follow These Tips For a Comfortable Retirement
Money Manager
Without a pension or a hefty 401(k) savings plan, many pumpers rely on the sale of their business to enjoy their golden years.
Onsite Records a Keystroke Away. Is that a Septic Service Worker’s Pipe Dream?
Interview
Not in Tennessee, where state officials are digitizing the vast majority of county onsite records and making them available to anyone on a searchable database.
Grease Trap Service and Disposal
Case Study
What Should I Do if a Septic System Floods?
Septic System Answer Man
Follow these design, maintenance and recovery tips to avert disaster when a customer’s onsite system goes underwater.
Prepare Yourself When Navigating the Used Truck Market
Truck Corner
Focus on the needs of your business and seek an expert inspection when heading out to buy a pre-owned vacuum truck.
Encourage the Next Generation of Wastewater Workers
States Snapshot
Nebraska’s Tony Mendes believes state and national trade associations must follow new technologies to help the environment and enhance professionalism.
Classy Truck - November 2017
Classy Trucks
Beltz Septic & Portable Toilets, Newberry, Florida.
LMT Smart-Dig HX-2100 Performs Hydroexcavation in Tight Spots
Product Spotlight
Product News - November 2017
Product News
Industry News - November 2017
Industry News
Product Focus - November 2017
Product Focus