May 2011 Issue of Pumper

Doug Urke built a thriving California business on working with real estate agents moving new residents to a beautiful area of California

Association News. Calendar, Training & Education

Search every media nook and cranny to generate the kind of free publicity that will bring more customers to your front door

This month we feature Yooper Septic & Waste

Cal-State Site Services Acquires Nature Calls; CST Industries Names McLaughlin President, CEO; Godwin Pumps Hosts Membership Meeting; Bear Onsite Achieves NSF Standard 46 Certification; Satellite Receives Top Manufacturing Award; McDermott Hosts Annual Dealer Meeting; SSPMA Elects Officers, Welcomes Members; Carver Wins NVE Pump at Expo; Hedstrom Plastics Completes Relocation

When customers fail to pay their bills, you have a variety of remedies. Being persistent without resorting to harassment will bring results.

This is a guest commentary from Eric Casey, executive director of the National Onsite Wastewater Recycling Association

Try as he might, this pumper can’t seem to fit anywhere near the 1,000-gallon limit in his vacuum tank

Featured new products.

Summit Reminders Plus software from Ritam Technologies LP provides repetitive-service businesses, such as septic tank pumpers, the tools to more easily track customer maintenance schedules and send service reminders — and efficiently generate repeat business.

An uptick in onsite system installations and repairs signal an economic recovery brewing for hard-hit South Florida and Jason’s Septic Inc.

Septic sleuth Dawn Long’s documentation of tank conditions is helping the industry better understand system failures

The Virginia Environmental Protection Agency-approved Watershed Implementation Plan includes nitrogen-reducing onsite systems and pumping of septic tanks every five years.

Inlet and outlet baffles must be carefully placed to ensure the cleanest effluent and the fewest issues over the life of the septic tank