At some point in your life, I am sure you have played the game of telephone. You tell a secret to a...
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Workplace Rumors: Stop Trouble in Its Tracks
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Elite Service Provider Puts Extra Effort Into Homeowner Education
When George Schooley started Legacy Septic & Excavation four years ago, he wanted to do something that would set him apart from...
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Rules and Regs: Rising Water in Lake Michigan Spurs Septic Shutdown
The LaPorte County (Indiana) Health Board took steps to shut down septic systems and halt construction because of rising water levels in...
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Switching Smoothly Between Payroll Providers
If there’s one thing you don’t want to get wrong, it’s your transition from one payroll provider to another. Simply put, your...
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Don’t Make That Same Big Hiring Mistake Again
I found my first job like this: I was a teenager, and my dad thought I needed a summer job. He talked...
Editorial
Alabama’s Davis Concrete Products Broadens Services, Gains Military Contract
In nearly seven years as owners, Alan and Pam Astin have roughly tripled the gross revenue of Davis Concrete Products.They have expanded...
Editorial
You Want Loyal Customers? Try Going Old School.
In our fast-paced world, it seems like everyone checks out a service company on their smartphones, making snap judgments on which contractor...
Editorial
7 Information Management Questions Your Business Must Answer
FFor many small medium-sized businesses, accessing valuable company information in the digital world — whether it’s a password, an important email or...
Editorial
Hawaii Continues Effort to Eliminate Cesspools
Estimates say there are 90,000 cesspools in use across the Hawaiian Islands, and now their days are numbered. This spring, the state...
Editorial
Cash It In — Follow These Tips For a Comfortable Retirement
This could be you someday: You’ve spent your working life building up your pumping business. Your reputation for quality service has enabled...
Editorial
Onsite Records a Keystroke Away. Is that a Septic Service Worker’s Pipe Dream?
Once you’re outside the cities of Tennessee, you won’t find much municipal sewer service. Onsite systems are common for wastewater treatment, and...
Editorial
What Should I Do if a Septic System Floods?
Among my frequently asked questions: “What can be done to protect a system against flooding?” And: “If the system has been flooded,...
Editorial
Prepare Yourself When Navigating the Used Truck Market
Pumpers have preferences when it comes to adding to the fleet of vacuum trucks. Some like to buy new, while others prefer...
Editorial
Encourage the Next Generation of Wastewater Workers
Name: Tony Mendes, owner (semiretired)
Business: Tony Mendes Excavating, Scottsbluff, Nebraska (sold business to stepson, and now operating under Larry Kessler Construction)
Age: 68
Years...
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An Easy Way to Keep in Contact With Customers
Customer relations are the backbone of any business. Without returning customers, you are constantly trying to find new business. And as we...
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Workhorse Jetters Drive Productivity for Ohio Pumping Company
Reliability and power rank high on Chuck Lang Jr.’s criteria for investing in trailer-mounted water jetters. His company — Chuck’s Septic Tank, Sewer &...
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Make Resolutions for Your Business Well Before the New Year
Do you want to grow your pumping business? Do you want to create a strong brand that attracts the best customers? Do...
