Education/Training

When opportunity knocks, be prepared to promote your company to new customers with clarity and purpose.

Stepping out to educate septic system users will generate more maintenance business and result in happier homeowners.

In many situations, it’s important for installers to put a system through its paces to determine proper baseline operation.

Statewide licensing, better-informed customers top Kansas Small Flows member Tim Lubbers’ list of changes that will support our important industry.

Legacy Septic supplies a customized septic care plan for all their customers

In this month's regulations update, increased water levels in Lake Michigan have shut down septics for two Indiana property owners, and a Virginia court lets a previous decision stand in the case of a septic tank death case

A Vermont Public Radio podcast presents a great idea for helping your customers understand their septic systems

Handwritten notes, old-fashioned courtesy and a clean appearance will go a long way to the constant callbacks that will drive your revenues higher.

Follow these design, maintenance and recovery tips to avert disaster when a customer’s onsite system goes underwater.

Nebraska’s Tony Mendes believes state and national trade associations must follow new technologies to help the environment and enhance professionalism.

In this month's regulations update, California works on standards for direct potable reuse; and a campground in Maryland sues the government for ignoring septic-related lake pollution