For Slovenian grease trap specialist BIOPLUS, customer satisfaction requires carefully maintaining disposal systems to limit costly and inconvenient emergency calls.
The Republic of Slovenia is thousands of miles from the United States. But aside from the distance, there's not much separating BIOPLUS d.d.o., a grease trap and drain line cleaner in the south central European country, from its counterparts in the United States.Led by owner Mihael Habicht, the company follows a formula familiar to successful U.S. pumpers: Use advanced technology to boost productivity, reduce the cost to customers and enhance client satisfaction; promote preventive maintenance contracts to ensure a steady income and minimize expensive, disruptive emergency calls; diversify service offerings to capitalize on an existing customer base; and provide top-notch
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