Some folks overcome obstacles to make their annual trip to the Pumper & Cleaner Expo. Norton Williams is a great example of a pumping professional dedicated to attending the Expo and making the most of the educational and product research opportunities it presents, even when circumstances make it difficult.I met Williams at the Expo in 2005. He was taking in an Education Day seminar and I recall sidling up to him to strike up a conversation. This was Nashville in February and there was a dusting of snow on the ground and wind chills nipping below 20 degrees, not a














