Jon Errico of A & C Septic knows good customer service. He started as a part-time pumper. Since buying out his partner and going it alone about four years ago, Errico and his wife, who handles the office duties, have made it a priority to be courteous, professional and always accessible to their customers. He knows when a business grows by word-of-mouth, it’s important to get to know his customers on a personal level, so they remember him and call him next time they need help.

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