March 2010 Table of Contents

Features
-
4Reading Between the Lines: Septic Jokes are No Laughing Matter
How does toilet humor help a pumper charge more for a professional environmental service? That question came to mind recently when I visited the Web site of a septic service company that was recommended for a Pumper profile story. -
10Building the Business: Marketing to Women
As more home improvement and maintenance decisions are being made by women, it’s time to better tap that vast customer base. -
12Rules and Regs: Ohio Lawmakers Extend Moratorium on Onsite Rules
Ohio state legislators extended the moratorium on onsite regulations to July 1, 2010, allowing more time to reconcile differences between competing bills. -
28Cover Story: Leaner, Not Meaner
Finding the ideal balance between business and personal life convinced Massachusetts pumper Kevin Orlando that smaller can be better. -
36Special Feature: Rockin’ the Rig
Whether they want their trucks to be eye candy or strictly functional, pumping pros talk about the service vehicle accessories they appreciate most. -
44Profile: Mile-High Standards
Focus on business planning, customer care and employee retention pays big dividends for Colorado’s Columbia Sanitation. -
54Interview: A Teachable Moment
A homeowner education program on septic system care attracts hundreds in Arizona. Could other regions see the same success? -
62Overheard Online: Ready For His First Vac Truck
A new pumper knows many considerations will figure into his choice for a service vehicle.
Columns
-
70Money Manager: Setting It Aside
A variety of tax-deferred investment plans can help small business owners, and their employees, prepare themselves for retirement years. -
74Product Spotlight: Moro USA PM Series Pumps
Enhanced performance and longevity and lower operating costs are hallmarks of the new PM Series of vacuum pumps from Moro USA Inc. -
74Product News: Product News
Featured products from Sim/Tech Filter, Clear Computing, and Drainbo. -
76Industry News: Industry News
Thompson Tank Names Stanley Service Manager; Premier Tech Environnement Becomes Premier Tech Aqua; Ritam Technologies Launches New Web Site; Infiltrator Systems Acquires E-Z Set; Hur Chemical Announces PSAI Show Winners; Sarris Joins Osprey Biotechnics Board; DGK Sales Offers Fabrication, Machining Services. -
78Reader Pipelines: Getting Ready to Roll
Spring is the season for taking care of vacuum truck maintenance. Pumpers share their inspection and repair routine. -
80NAWT: Standard Operating Procedures
A new manual describes NAWT policies for operation and the procedures necessary to fulfill those policies. -
84Septic System Answer Man: Do I Need a Distribution Pipe?
Effluent flow tests answer question of whether or not a perforated pipe is required in an onsite system drainfield. -
86Association News: Association News
Associaton News; Training & Education; Calendar of Events -
88Classy Trucks: Classy Truck of March
This month we feature Deltona Septic Service.





