Articles in the July 2009 issue:
Association News
Association News By Scottie Dayton (page 86) Association News; Training and Education; Calendar
Building the Business
Make a Name for Yourself By Gregg de Long (page 16) Corporate sponsorships of everything from stadiums to Little League teams can give a boost to a company’s sales efforts
Classy Trucks
Classy Truck of July (page 94) This month we feature We Pump It
Cover Story
Keepin’ the Hammer Down By Mary Shafer (page 30) Through relentless customer service and
marketing measures, St. Louis company
R & R Sanitation posts gains through
recessionary doldrums
Industry News
Industry News (page 92) Hannay Names Bleile Sales Manager; Infiltrator Acquires Ring Industrial Group; Restroom Manufacturer Changes Announced; Nova Scotia Approves Quick4 Chambers; Jetstream Relocates Houston Headquarters, Manufacturing Plant; Legacy is Name of New PolyJohn Unit
Interview
Dine-In, Pump-Out By Scottie Dayton (page 72) Missouri contractor A & A Septic Pumping teams with watershed group to give homeowners a free meal while they learn about septic system care and maintenance
Lighter Side
Starring Johnny Blue By Jim Kneiszel (page 66) Virginia high school student immortalizes a local portable sanitation company in award-winning commercial
Money Manager
Paying a Premium By Mark Herring (page 90) As another fallout of the financial crisis, you can expect your business insurance costs to rise this year
NAWT
Take Charge of Your Business By Tom Ferrero (page 76) The changing economy is creating more price-shoppers. Even after pumping the tank for a set fee, our customers want to renegotiate the price. The country’s mindset seems to be, make a stink and the se...
Overheard Online
A Real Head-Scratcher (page 58) Stumped by a challenging repair, a pumper turns to his online friends … and gets plenty of good advice to complete the fix
Product Spotlight
Allied Forward Motion Mini-Metro Mover By Ken Wysocky (page 106) The Mini-Metro Mover from Allied Forward Motion enables a restroom operator to move units that weigh up to 500 pounds — without any help.
Profile
Future Secured By Ken Wysocky (page 40) With a solid plan to transfer his business to the next generation, veteran Maine pumper Buster Downing feels free to focus on the potential of a thriving industry
Reader Pipelines
Restroom Service Challenges By Mary Shafer (page 78) Pumpers share strategies to handle tough portable sanitation situations and please their customers
Reading Between the Lines
Fellas You’ll Want to Meet By Jim Kneiszel (page 4) This is one of those months where I wish Pumper had two covers.
Rules and Regs
Maryland Toughens Rules for Systems Near Chesapeake Bay By Scottie Dayton (page 22) The General Assembly approved legislation that will require thousands of homeowners within 1,000 feet of Chesapeake Bay and Ocean City tidal waterways to add nitrogen removal technology to their onsite systems.
Septic System Answer Man
Biomat Basics By Roger E. Machmeier (page 84) Watch for waterlogged trench conditions that will hinder proper onsite sewage system performance
Special Feature
Simply the Best By Ed Wodalski (page 48) We provide a by-the-numbers look at the
latest top-of-the-line restroom trailers
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