Online Exclusives

Septic system inspections don’t contribute much to the annual revenue at Ken Allen’s Septic in Presque Isle, Maine. But owner Caston Lovely...

As all septic system professionals know, the purpose of the septic tank is to provide an environment for the first stage of...

Entry 288145My strangest customer service story didn’t involve a customer at all. It was a customer’s neighbor. We’ll call him Mr. Neighbor. Our...

A truck carrying a concrete septic tank plunged into a creek after its weight caused a bridge to collapse near Monroe, Washington. Authorities...

Can you list all the workplace safety hazards you and your team come in contact with on a daily basis? Chances are...

It used to be that prospective employees had to convince companies why they should be hired. But in today’s job market, with...

As a septic professional, it is your responsibility to ensure the homeowner clearly understands their responsibilities in maintaining their new system. This...

When your equipment is damaged, repairing or replacing it is only part of the cost. Factor in production or service interruptions, downtime for...

Entry 288151It’s often said that entrepreneurs should start their companies with the end in mind. Even amidst the enthusiasm of seeing a...

Advanced Drainage Systems acquires Infiltrator Water TechnologiesAdvanced Drainage Systems announced the acquisition of Infiltrator Water Technologies for approximately $1.08 billion from an...

When the leads are hot and the phone’s ringing off the hook, it’s easy to get greedy and want to keep the...

Your business is humming along when one day you get the news that a key supplier — or perhaps one of your...

What has been called the biggest environmental case of the year for the U.S. Supreme Court is on the verge of disappearing. In...

Entry 288159As a septic services professional, educating your customers about how their system works and how to take care of it is...

In a chaotic work zone, missed warnings are accidents waiting to happen. What if you hear a shout, but don’t understand what...

It’s difficult to overstate the importance of networking in the business world, and that logic certainly carries over into the onsite septic...

Many people are good bosses. Some people are great bosses. A handful go even further: They’re phenomenal, not only because of what...

When Jason Turcotte gets an idea, he goes all in. In 2006, he and his uncle, Bob Tupper (now retired), started a...

Any septic system repair or install job that requires traditional excavation in a customer's yard brings up concerns about potential damage to exterior...