General

Face-to-face contact with customers plus top-notch equipment fuels growth – and customer satisfaction – at Grease Masters

Homeowner with winter septic tank woes should opt for a little bad-weather preventive maintenance

If you sell goods or services online, you need to give buyers a way to understand and accept your terms and conditions

Embezzlement can do serious damage to your business. But you can take several common-sense steps to protect the company.

Should your company name include a family moniker or a humorous play on words? Branding expert Christopher Johnson weighs in on choosing a name that will be good for your septic or portable sanitation business.

Several steps will help you navigate big changes within a mid-sized, family-run business

Do you have a joke on the side of your truck? One pumper shares his advice on avoiding one-liners that might give your business a less-than-stellar reputation.

Some agreements among competing companies – such as boycotting reverse auctions for portable sanitation services – are illegal, says a Federal Trade Commission attorney

Gregg Sundstrom of Full Moon Rentals in British Columbia, Canada, shows off his array of portable trailer restrooms. They furnish special events and film sets and also provide temporary fencing and waste tanks.

Follow these four steps to raise the level of enthusiasm and feeling of job satisfaction among your workforce

Arbitration can help businesses settle disagreements faster and with less expense than filing a lawsuit

With readers’ help, maybe we’re getting closer to explaining why some concrete septic tanks are having issues