Vac truck innovations: Little changes big impact

Dick Mottolo has seen a lot of changes in the 43 years he’s been in business. Mottolo and his company, Service Pumping & Drain Co., are featured in this month’s issue, discussing how he bought the business, with no prior experience, and built it up over the years. His company has grown and changed a lot, and vacuum trucks have changed over the years too. In this exclusive online story, learn what two innovations Mottolo would never do without. pumper.com/featured

Community Relations 101: Build trust, build profit

“Community relations” isn’t a marketing buzzword, it’s a different way of getting attention and brand recognition. Traditional advertising is expensive and doesn’t always work. But getting involved in your community puts you in front of your potential customers in a real way that lets you show your integrity and reliability. This article shows you how to get started. pumper.com/featured

Overheard Online

It’s best to have a policy in place before there’s an issue rather than creating a policy in response to an employee getting a tattoo or piercing.

— Is Body Art OK For Your Workforce? pumper.com/featured

Jetting Vetting: Diversify and conquer

If you’re thinking about buying a jetter to expand your service offerings, or already purchased one and want to study up on best practices, check out this online series all about jetters and the basic principles of waterjetting. pumper.com/featured

Productivity Boosters: 10 tips for success

There’s no way to guarantee success, but there are plenty of little things you can do, habits you can form, to boost your chances and stack the odds in your favor. Indeed, one of the keys to successful entrepreneurship is settling into the right groove, fostering the traits and routines that lend themselves to productivity, creativity and vision. Here we share 10 tips to get you on top of your game. pumper.com/featured