Michigan’s Duane Shelar says even old-school pumpers need to keep pace with hauling trends and the latest gadgets to keep a business humming along.

Computer software streamlines customer billing and service tracking while equipment financing and customized insurance can protect your assets.

Posters talk about whether or not it’s wise to get involved with bidding on jobs when that’s how the customer hires contractors.

Vermont pumper Jeff Ruggiero is named Person of the Year for volunteer emergency response, community dedication in his hometown.

Strategies to enhance employee morale will encourage your crew to double-down in the areas of teamwork and providing top customer service.

When writing an onsite system design report, be sure to share all pertinent details for the benefit of future contractors who may need a clear picture of what’s going on underground.

Pat Murray knew that if he ever started a business, he would include "shamrock'' in the name. He jokes that everyone wants to be Irish, while his wife, Charlotte, theorizes that shamrock conjures up positive feelings and good luck.

Legacy Equipment Co. acquired AG Truck Equipment Co.; Shane Harris joined Wieser Concrete Products as a sales engineer in Roxana, Ill; Dixon opened a manufacturing facility in Chestertown, Md., for its renamed and expanded specialty products division; D & W Diesel named John Schmitt business development representative for truck hydraulics; Todd Tallon, owner of A&T Industrial Services, formed vacuum truck rental company Vac2Go LLC

Living in a small town like Blackstone, Mass., population 12,000, sometimes calls for wearing many hats

Federal cellphone ban for commercial drivers carries hefty fines and stricter CDL rules likely will be adopted at the state level

Quick thinking, effective communication with regulators and having two technicians on the truck can minimize the impact of a pumping mishap