An easy path toward a disgruntled customer is not having all members of your team on the same page and failing to meet the standard of service the customer believes they’re going to receive.
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“Talk to your lawyer, but don’t communicate directly with the plaintiff; remember that anything you say to them directly can be used against you in the lawsuit.”
Guests will include trades professionals, influencers, children’s books authors and others who share a passion for advancing and advocating for careers in the skilled trades.
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Pumper serves contractors and owners and managers of businesses that maintain and install residential and commercial septic systems, rent and service portable restrooms, and provide industrial vacuum service.
Pumper is owned and operated by COLE Publishing, Inc. COLE was established in 1979 in the heart of Wisconsin's Northwoods, and has grown to become North America's largest publisher of print and digital magazines serving the water and wastewater industries. Our pride and success stem from the personal relationships we've forged and maintained during more than 40 years of working with our loyal friends and colleagues in the business, sparking ideas and shaping agendas in these essential industries.
