Hino introduces a fully integrated connectivity solution
Hino Trucks has built a reputation in the work truck industry by providing its customers with trucks of unmatched quality, durability and reliability. This is evident in the outstanding services it provides customers, from the five-year/250,000-mile standard extended engine warranty available on all conventional truck models to HinoWatch, the three years of free roadside assistance that comes with every truck. So it should come as no surprise that Hino announced it would begin offering the medium-duty industry’s first fully integrated connectivity solution, INSIGHT, standard on all 2017 model year vehicles.
INSIGHT telematics powered by Telogis gives fleet managers actionable feedback in pursuit of optimal fleet efficiency. Fleet managers will be able to access custom dashboards to view various metrics such as DEF level and PTO usage, and will even be able to receive alerts in a speeding event. Fleet managers are able to get an accurate pulse of their fleet to then determine the next steps in improving fleet efficiency.
INSIGHT Remote Diagnostics and Case Management will enable service techs to assess any issues much more quickly and streamline the communication process between the dealer and their customer, which directly translates to less downtime. In the event a fault code is triggered, the customer and the Hino INSIGHT Diagnostic Center receive immediate notification with severity level and suggested action. A case will be opened for the customer and will be assigned to the customer’s preferred dealership. The case management portal will be there with the customer every step of the repair process to keep them updated on status and get them back on the road with minimum downtime and no hassle.
Hino INSIGHT is more proof that there has never been a better time to turn to Hino Trucks for your medium-duty work truck needs.
Hino Trucks, a Toyota Group Company, assembles, sells and services the most environmentally friendly lineup of Class 4-7 conventional and cab-over commercial trucks in the United States. Headquartered in Novi, Michigan, Hino boasts a network of over 200 dealers nationwide committed to achieving excellence in customer service and support. Hino Trucks is the premier medium-duty nameplate in the United States with a product lineup that offers the low total cost of ownership, superior fuel economy, unmatched reliability and maneuverability, and the most comprehensive bundle of standard features in the market. For more information, visit www.hino.com.