Editor’s note: This article features a Septic System Answer Man column that first ran in Pumper magazine nearly a decade ago, in December...
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The Downside to Being an 'Expert'
There’s a fascinating concept called knowledge blindness. Once you are an expert at something, you can’t imagine what it is like to...
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Focus on Safety: Transporting and Operating Equipment
Many of the issues related to safety around equipment are not unique to those of us in the septic system industry, but...
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What Could RV Chemicals Be Adding to a Septic System?
In August 2020, the University of Minnesota’s Onsite Sewage Treatment Program (OSTP) conducted a brief follow-up study of four commonly purchased recreational...
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How You Can Deliver VIP Customer Service Without Raising Prices
As business owners, we often associate an improvement in customer experience with an increase in cost.
We think of airline tickets and the...
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South Carolina Company Sees Safer, Faster Work With Robotic Tube Cleaners
The AutoBox ABX-PRO (ProDrive) robotic lance-cleaning system from StoneAge exemplifies the push for more automated equipment that keeps employees out of harm’s...
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Maintenance Tips for Extending the Life of Excavator Undercarriages
Undercarriages are one of the more costly parts of an excavator to repair and replace. Contractors can save a lot of money...
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Product News: October 2020
COXREELS PC10 Series power cord reelThe PC10 Series power cord reel from COXREELS joins its UL-approved product line in both the U.S...
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WWETT Show Dates Confirmed for 2021
The WWETT Show, originally slated for May at the Indiana Convention Center in Indianapolis, has been rescheduled for June 29 to July...
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Rules & Regs: Michigan Infrastructure Package Includes Millions for Onsite Systems
Five years after contaminated water in Flint became a national news story, Michigan’s governor announced a huge infrastructure bill that addresses water...
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The 2020 Onsite Wastewater Mega-Conference Registration is Now Open
NOWRA is pleased to announce that registration is now open for the 2020 Virtual Onsite Wastewater Mega-Conference, which will be held Nov....
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Industry News: October 2020
Marengo Fabricated Steel expands, announces new nameMarengo Fabricated Steel has changed its name to Lincoln Center Mfg. The company has a new location...
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Electrical Hazards to Watch for During Septic Repair and Installation
Electrical shock is a potential hazard to onsite wastewater treatment system professionals. Written procedures for dealing with electrical hazards must be part...
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How to Prevent Damage to Your Camera
So picture this: you’re kneeling in wet grass next to a clean-out, shoving your Gen-Eye pipe inspection system slowly down into the...
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What is SWOT Analysis?
As a business owner, when you start making plans for the coming year, it’s important to step back and take a long,...
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How Not to Break Your Stuff – Part 2
To continue the discussion of equipment maintenance (see Part 1 here), now we’ll take a look at strategies to preserve the life...
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Silence Will Kill Your Safety Culture
So you see a colleague violating a safety procedure while operating a pumper truck. Or breaking an office ethics protocol. Or doing something as...
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How Not to Break Your Stuff - Part 1
One of the more interesting things that we’ve learned in General Pipe Cleaner’s 90-year history as a machine manufacturer is that you...
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Felling Trailers Announces Winning Bid of 2020 Trailer for a Cause Auction
Felling Trailers recently conducted its eighth annual online auction of an FT-3 drop deck utility trailer to benefit a non-profit organization: the...






















