Inside the May 2011 Issue of Pumper

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Time of Sale Specialist Time of Sale Specialist
Doug Urke built a thriving California business on working with real estate agents moving new residents to a beautiful area of California
May Association News
Association News. Calendar, Training & Education
What’s Wrong With This Marketing Picture? Spread the Word
Search every media nook and cranny to generate the kind of free publicity that will bring more customers to your front door
Classy Truck of May Classy Truck of May
This month we feature Yooper Septic & Waste
May Industry News
Cal-State Site Services Acquires Nature Calls; CST Industries Names McLaughlin President, CEO; Godwin Pumps Hosts Membership Meeting; Bear Onsite Achieves NSF Standard 46 Certification; Satellite Receives Top Manufacturing Award; McDermott Hosts Annual Dealer Meeting; SSPMA Elects Officers, Welcomes Members; Carver Wins NVE Pump at Expo; Hedstrom Plastics Completes Relocation
The Art of Debt Collection
When customers fail to pay their bills, you have a variety of remedies. Being persistent without resorting to harassment will bring results.
Raise Awareness and Funds to Promote the Use of Onsite Systems
This is a guest commentary from Eric Casey, executive director of the National Onsite Wastewater Recycling Association
What’s Your Real Tank Capacity?
Try as he might, this pumper can’t seem to fit anywhere near the 1,000-gallon limit in his vacuum tank
May Product News May Product News
Featured new products.
Summit Reminders Plus Offers Basic Approach to Customer Tracking Summit Reminders Plus Offers Basic Approach to Customer Tracking
Summit Reminders Plus software from Ritam Technologies LP provides repetitive-service businesses, such as septic tank pumpers, the tools to more easily track customer maintenance schedules and send service reminders — and efficiently generate repeat business.
The Road to Prosperity The Road to Prosperity
An uptick in onsite system installations and repairs signal an economic recovery brewing for hard-hit South Florida and Jason’s Septic Inc.
Upon Further Review
Septic sleuth Dawn Long’s documentation of tank conditions is helping the industry better understand system failures
Virginia Acts on Nitrogen Reduction
The Virginia Environmental Protection Agency-approved Watershed Implementation Plan includes nitrogen-reducing onsite systems and pumping of septic tanks every five years.
A Matter of Inches
Inlet and outlet baffles must be carefully placed to ensure the cleanest effluent and the fewest issues over the life of the septic tank